Career at NatWest Group
What matters to us?
When our customers succeed, our communities succeed and our economy thrives. And we succeed as a result.
Our people are the foundation that success is built on, so we help them to thrive too. Help us build deeper relationships with our customers, and make it easier for them to succeed.
How we work
We’re building a relationship bank for a digital age. Our customers expect to be able to interact with us in person, or by using technology.
That freedom carries on to our colleagues. We offer different types of working arrangements to allow the best in collaboration, and to give flexibility where it’s needed.
Some of these arrangements depend on the type of job you do, and some of them depend on you and the type of flexibility you need.
Where will I be working?
With the range of jobs in our business, there’s no such thing as one-size-fits all. So we’ve developed a simple framework with three categories.
Remote first
You’ll spend most of your time at home, working with your team digitally. You’ll come into an office or hub when you need to collaborate closely with colleagues, which we’ll expect to be at least twice a month.
Hybrid
You’ll work from home some of the time, but you’ll also spend a significant amount of time working from an office or hub. In most cases you’ll be on site so you can connect with and serve customers, or meet clients. Branch jobs sit in this category.
Office first
If you’re in an office first job, most of your time will be spent on site at one of our offices, hubs, or centres. This will be either because you need to be physically on site – for example in a cash or data centre – or because of regulations that affect your job, such as if you’re a trader.
Flexible working
Whether you’re a parent, a carer, a student, or just have a busy lifestyle, we know it’s not always easy to commit to standard working hours. So we offer a range of flexible working arrangements that will let you balance your life between home and work.
Note that in some jobs, we might not be able to offer flexible hours for business reasons. We’ll always accommodate flexible working where we can, so speak to your hiring manager or recruiter about which options work for you and for us.
Job share
You and a colleague share the duties of one full time job, with each of you working part time hours on a pro rata basis.
Part time
You’ll work fewer hours a week than someone on a full time contract, either by working on fewer days, or for fewer hours each day.
Annualised hours
You work a certain number of hours over the year, often made up of core weekly hours and flexibility in when you work the rest.
Flexi-working
Start and end work when you want, as long as you work your weekly hours and you’re working within core times.
Your salary is just the start
You know what you want better than we do. So we’ve designed our reward package with that in mind. On top of your salary you’ll get retirement funding and, depending on your job, benefit funding too.
That flexible package gives you the freedom to choose the benefits that suit you and your family.
Your benefits, your choice
Want full protection for whatever life might throw at you? Prefer to get the most out of your weekly shop? Or maybe you want a bike to ride to work? Our benefits will let you get more out of what matters to you, month after month.
Private Medical Cover
Opt in to different levels of cover for you and your family. Covers health needs big and small, including physio, virtual GP, cancer, gender identity, mental health, and more.
Dental Cover
Claim back the cost of dental work, from routine check-ups to big jobs. Choose from different levels of cover, and add your family too.
Health Assessment
Like an MOT for your health. Get an annual review to check your fitness, and catch early warning signs of problems down the line. Available for your partner too.
Life Cover
Pays a lump sum to your loved ones if the worst happens, as well as giving them care and financial advice.
Disability Cover
Get a replacement income if disability means you can’t work anymore.
Critical Illness Insurance
Pays out a tax-free lump sum if you or a partner are diagnosed with a life-changing illness. Plus nursing and medical support.
Personal Accident Insurance
Covers you and your family in case of a range of accidents. Pays out a tax-free sum, plus virtual healthcare access.
NatWest Group Offers
Really make your money go farther. From basics like breakdown cover, to experience days or summer holidays, our carefully chosen offers will help you get more for less.
Giving you a discount on the upfront price or points that work like cashback, there’s a huge range of offers available. And whether you’re doing the weekly grocery shop, buying big one-off items, or treating yourself to a wardrobe refresh, we have offers to help.
And if you combine them with our shopping card, you can get even more out of them.
How we support you
- Make the first few months count, with parental leave for all new parents and carers
- Get fast and confidential help with wellbeing, finances, mental health, legal issues, and more
- Reach on-demand medical support when you need it
- Take time away from work with our flexible leave policy
Saving for your future
Our Retirement Savings Plan works on defined contributions. We’ll give you pension funding on top of your salary, so you can grow your savings for tomorrow while cutting your tax today.
You can opt to put in more, or to put more in each year. And you can choose what kinds of investments your money is put against. So you can decide how adventurous or how safe you want to be.
Saving for your future
Our Retirement Savings Plan works on defined contributions. We’ll give you pension funding on top of your salary, so you can grow your savings for tomorrow while cutting your tax today.
You can opt to put in more, or to put more in each year. And you can choose what kinds of investments your money is put against. So you can decide how adventurous or how safe you want to be.
Sharing in Success
When we meet our targets for long term, sustainable growth, our people should benefit too. So we started Sharing in Success.
Each year we measure how we’re doing against our targets. If they show that we’re helping customers, that we’re managing our risk well and growing sustainably, then we give our eligible colleagues an extra reward. Up to £1500 in NatWest Group shares, depending on their individual performance. It’s a way to say ‘thank you’ while rewarding the best behaviours and long term thinking.
You can choose either to become a shareholder, or to take the value in cash instead.
