Al Faisaliah Hotel
At Mandarin Oriental, our guiding principles are what define us
We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasise working together to achieve this goal. We support acting with responsibility.
Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued. From the initial interview through the comprehensive orientation to the numerous Learning and Development programmes, we are committed to providing a Mandarin Oriental ‘Colleague Journey’ that exceeds colleague expectations.
You’ll join our mission
We want to surprise and delight every guest that walks through our doors. To make a difference to their day, every day. And to keep improving so we’re always the very best.
You’ll share our vision
We want to be the best luxury hotel group in the world. And we want to have the world see us that way.
You’ll be part of the #MOfamily
Our 12,000 colleagues are the reason we’ve grown from our Oriental beginnings into a widely respected and globally recognised brand. From bustling central Hong Kong to Turkey’s sparkling Turquoise Coast, they make every one of our hotels, resorts and residences a haven of peace and luxury. And we trust them to be the faces of every new opening we have planned.
When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme delivers attractive rates on rooms for you and your loved ones.
Finding the right work-life balance is important. Our global Colleague Wellness Week in September is one of the ways we help our colleagues lead a healthier, and happier lifestyle.
Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. Here are just a few of the opportunities we offer.
We want you to understand our culture, our heritage and our story. The MOve In Orientation allows you to get to know us beyond what you see and hear from our consumer brand. We’ll work with you to map out a Colleague Journey that will delight and satisfy your needs.
We want you to have the management skills you need to progress on your journey with us. The MOve Up programme recognises commitment and hard work, and offers eight core modules that’ll equip you with a skill-set for success. You’ll need to apply for this programme.
We want to you to broaden your areas of expertise and develop enough business acumen that you’re prepared for any challenge within the hotel. The MOve Forward programme is an intensive 14 month ‘mini MBA’. You’ll need to apply for this programme and go through a rigorous selection process.
We want you to distinguish yourself, your hotel and your company from others in the industry. Our in-house MBA, run in conjunction with the Royal Melbourne Institute of Technology (RMIT) is offered to colleagues at senior level management. You’ll have to be nominated by your General Manager and endorsed by the Group Chief Executive Officer.
Alumni Community
All former colleagues are our Forever Fans who make up the Mandarin Oriental alumni community. The MO colleague journey is extended so that Forever Fans can experience a wide range of benefits and offerings.
We’ll give you all the opportunities you want to take on new challenges and grow your potential.
Inspiring opportunities in every corner of the world.
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