Who We Are
We’re connoisseurs of code, devotees of customer-care, impassioned creatives, and architects of operations. We’re 2000 dreamers and doers spread out across the world, proud of being ourselves and delivering great work. We work ferociously, express our kindness freely, and will always stand for the power of open dialogue over doing things “just because.” We create, we question, we connect.
What We Do
We’re here to make sure digital dreams take flight, and keep heading for the stars. Over 3 million web pros, bloggers, small businesses, and internet investors rely on us. That’s why we give our all to bring them the best of everything, and back it up with world-class customer care. It’s made us the world’s second-largest domain retailer, and one that always seeks to preserve online safety, individual privacy, and the internet as a free and open force for good.
Truth, Trust & Transparency
The 3T’s are a pillar of our culture and how we work together at Namecheap. They’re our collective agreement on what it takes to be successful: as individuals, as teams, and as a company. Together we speak the truth, we build trust, and we act transparently. None of the 3T’s can exist without the other, and when they exist together, we know we’re working from our greatest strength and integrity. Are you in?
Come Thrive With Us
Deliver at lightning speed
We work fast and hard. We turn ideas into experience quickly, and aren’t afraid to adjust from there. Be prepared to accelerate your skill set in ways you haven’t before. If you light up at the chance to take risks, show your hard work often, and to learn from people that inspire and challenge you – get ready, ‘cause you’ll fit right in.
Connect to your global community
You’ll be part of a team that spans 22 countries, working and learning alongside teammates from across the world. Are you a global citizen, passionate about diversity in all its forms? Yep, us too. There are unlimited ways you can explore with Namecheap – whether it’s the world you’re after, or new ground in your career.
Access information openly
Trust and transparency go together like domains and SSL: they’re keystones of our work. Expect a regular email with our financial snapshot, and quarterly sessions that highlight our successes and shortcomings. Your future teammates are born problem-solvers, and keeping things out in the open helps everyone do just that.
Think deeply and learn constantly
Dive into custom-built courses on Namecheap University, or learn from your peers in company events and all-team chats. Conversations about challenges and insight are a constant feature. We believe in the power of coaching, mentorship, and safe space for dialogue. It helps us innovate, and you to unlock your potential.
Own your work
Entrepreneurship is at our core. We give responsibility freely and get accountability in return. Everyone thinks independently but works together for the good of our customers. If you’re a self-starter with a zest for driving the direction of your work, and an unshakeable sense of personal agency… Get ready to meet your workplace soulmates.
Combine passion with purpose
We’re crazy about the internet’s unlimited potential, and we’re committed to keeping it free and open. We’ve supported the Electronic Frontier Foundation for years and sponsor innovation events like Medhacks at Johns Hopkins University. University students everywhere also get a free domain! Because we know the power of young thinkers.
Our Culture
Are you curious about what it’s like to work for Namecheap? The best way for us to describe it is to talk about our culture.
Culture is what connects us, it’s what teaches us how to care about our customers more than anything else, and ultimately, motivates us to shoot for the stars.
We have 21 cultural ideals that inform both who we are, and who we want to be. They describe the nuances of how we make decisions in our daily work, and shed light on what’s really important for us as individuals, and as a company.
When you join our team, you will organically learn more about how these ideals play out day-to-day. Your colleagues and team leaders will bring them to life in meaningful ways, and you will continuously calibrate and evolve your understanding just like the rest of us.
Check them out, we hope they inspire you to become part of the Namecheap family.
PUT THE CUSTOMER FIRST
Putting the customer first means never taking a shortcut when it comes to customer happiness. It means appreciating them, respecting them, and understanding them. To truly put the customer first, we recognize and constantly remind ourselves of one thing: that we exist as individuals and as a company in support of the customer — not the other way around.
Our Teams
Get to know the people that make us who we are. Innovation happens when teams are empowered to act and adapt, and our organization is decentralized to foster that. We take different paths to solve problems that impact our customers, but we have more than a few things in common. Like photos of our dogs wearing Namecheap t-shirts, for example.
Read on to learn more about the ways we create change, deliver value, and have a good time doing it.
Our Places
With offices in three countries and teammates contributing from 22 more, we know that great work can happen anywhere. Being geographically dispersed doesn’t just mean that you’ll have the pleasure of learning from and laughing with your coworkers around the world. It also means that our processes, our products, and our customers benefit from the unique perspectives and experiences that our diverse teams bring to the table, every day.
Click on a location below to get a sense of the special flavor our home bases bring to our one Namecheap.
